Health & Wellness
Accesso Care
123 S Broad Street, Suite 1525, Philadelphia, PA 19109
Accesso Care is a boutique concierge home care agency in Philadelphia, licensed by the Pennsylvania Department of Health, serving Philadelphia, the Main Line, and Montgomery and Delaware counties. Founders Jimmy Zhang and Dr. Esther Castillo answer the phone themselves: Jimmy brings sixteen years in long-term care, while Esther, a public health expert, leads as CEO. Both stay involved in every relationship and keep the caseload under twenty for continuity.
The agency supports hospital discharge transitions, arranged before someone leaves the ward, and long-term care built for consistency. Assistants provide companionship, meal preparation, bathing and grooming, medication reminders, respite care, dementia support, housekeeping, and monitoring. Placement follows an in-home assessment, careful matching, an in-person meet and greet, and formal seven- and thirty-day check-ins.
Caregivers are W-2 employees recruited through community networks. Built on dignity, trust and community, Accesso Care offers a free fifteen-minute consultation.
Languages spoken
How we sourced this
Built from the agency's own website, which is where the services, the placement process, the workforce standard, the mission and the founders' account of how it started all come from. The Independence Business Alliance, Philadelphia's LGBT chamber of commerce and an affiliate of the National LGBTQ+ and Allied Chamber of Commerce, records the address and membership on its member profile and files the agency under its LGBTBE, Asian owned, Hispanic owned and women owned directory categories. Philadelphia Gay News and the Scattergood Foundation both profile the agency's co-founder and chief executive.
- LGBTQ-owned — Chamber / directory · source
The Independence Business Alliance, Philadelphia's LGBT chamber of commerce, files Accesso Care's member profile under four identity categories, which are set per member rather than shown on every member's page. One of them is "LGBTBE Owned Certified Business". The chamber, an affiliate of the National LGBTQ+ and Allied Chamber of Commerce, defines that term on its own certifications page as a business "Majority (at least 51%) owned, operated, managed, and controlled by an LGBTQ+ person or persons". Philadelphia Gay News, profiling the agency's co-founder and chief executive in December 2024, opens by describing her as a queer woman.
- Women-owned — Chamber / directory · source
The Independence Business Alliance, Philadelphia's LGBT chamber of commerce, files Accesso Care's member profile under four identity categories, which are set per member rather than shown on every member's page. One of them is "Women Owned Certified Business". The agency's own story page and her Scattergood Foundation profile both name Dr. Esther Hio-Tong Castillo as its co-founder and chief executive.
- Asian-owned — Chamber / directory · source
The Independence Business Alliance, Philadelphia's LGBT chamber of commerce, files Accesso Care's member profile under four identity categories, which are set per member rather than shown on every member's page. One of them is "Asian Owned Business". The agency's own story page names Jimmy Zhang and Dr. Esther Hio-Tong Castillo as its founders, and her Scattergood Foundation profile records work focused on immigrant and Asian communities in Philadelphia.
- Hispanic-owned — Chamber / directory · source
The Independence Business Alliance, Philadelphia's LGBT chamber of commerce, files Accesso Care's member profile under four identity categories, which are set per member rather than shown on every member's page. One of them is "Hispanic Owned Business". This one rests on the chamber's member record alone, and the listing invites the owners to confirm or remove it.
- Family-owned — Public website · source
The agency's own mission page: "we are a local, family-owned organization built on community, trust, and dignity." Its printed family guide, photographed on its own home page, carries the same words on the cover. It was founded by Jimmy Zhang and Dr. Esther Hio-Tong Castillo, who are married.
Identity and ownership tags are never inferred. Certifications and recognitions belong to their respective organizations.
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