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Nonprofit · Disability services · Career & workforce · Advocacy & legal

Berkshire County Arc

Community Spotlight

Pittsfield, MA · Serving Berkshire and Hampden Counties

Serves Individuals with developmental disabilities, brain injuries, and autism, and their families in Berkshire and Hampden CountiesDisabilityRegistered nonprofit

Berkshire County Arc provides comprehensive, community-based services to more than 1,000 individuals with intellectual and developmental disabilities, autism spectrum disorders, and acquired brain injuries across Western Massachusetts. Established in 1954 by families advocating for community alternatives to state institutions, the organization has grown into one of the largest human services providers in Berkshire and Hampden Counties, delivering personalized programs centered on dignity, autonomy, and community inclusion.

Residential living is a cornerstone of the agency's mission. Berkshire County Arc operates more than 40 neighborhood group homes staffed around the clock by dedicated direct support professionals, nurses, and behavioral specialists. These residences offer accessible, supportive environments where individuals develop life skills, participate in community activities, and make personal choices. For those seeking family-centered living, the Shared Living program pairs individuals with caring home providers who offer companionship and daily support within a welcoming household.

Day services provide dynamic daily programming focused on skill acquisition and social connection. The Crossroads Center for Enrichment in Pittsfield and specialized Transitions programs offer day habilitation services featuring physical, occupational, and music therapies alongside sensory activities. Community-Based Day Supports facilitate volunteer projects, fitness activities, and artistic pursuits that connect participants directly with the wider Berkshire community.

Employment services build vital pathways to economic independence. In partnership with dozens of regional businesses, the agency conducts job exploration, teaches workplace readiness, and provides individualized job coaching to ensure long-term employment success. Complementing these services, the Adult Family Care program supports family caregivers with financial stipends, case coordination, and regular nursing visits to help individuals remain in their family homes.

The agency also provides specialized traumatic brain injury supports, community advocacy, and family navigation services that guide parents through complex educational and state support systems. By offering tailored supports throughout every stage of life, Berkshire County Arc ensures that individuals with diverse abilities enjoy full citizenship and meaningful community participation.

Community outreach extends through regular social recreation nights, adaptive sports leagues, weekend excursions, and seasonal community events that bring together participants, families, and local volunteers. Through specialized transition planning for high school graduates, the agency helps young adults smoothly enter vocational and adult day programming with confidence. The agency's clinical and professional teams continuously collaborate with regional healthcare networks, school districts, and state human service agencies to ensure the highest standards of care and person-centered support. Dedicated staff and volunteers work alongside participants every single day to build fulfilling daily routines, nurture meaningful relationships, and achieve lifelong independence across Western Massachusetts communities. By maintaining deep community ties and upholding the highest quality standards, the organization enriches lives across the Berkshires. Individuals, families, and caregivers can connect with program coordinators through the Pittsfield headquarters, while community supporters can donate or participate in annual charity events online.

Get help

Families and individuals seeking disability supports or Adult Family Care enrollment can contact the Pittsfield office by telephone or online.

Services and resources

Get involved

Community members can get involved by collaborating as employment partners, participating in benefit events, or donating directly online.

Programs and services

  • Residential Services & Group Homes

    Operates more than 40 community group homes offering 24-hour medical, behavioral, and personal care support.

  • Crossroads Center for Enrichment

    Delivers specialized day habilitation services including physical, occupational, and sensory therapies in Pittsfield.

  • Community-Based Day Supports (CBDS)

    Engages participants in community volunteering, educational classes, and social skill development activities.

  • Employment Services

    Provides vocational evaluation, job training, and supported employment placements with regional corporate partners.

  • Adult Family Care (AFC)

    Provides clinical oversight, case management, and financial stipends to family members caring for loved ones at home.

  • Brain Injury Services

    Offers specialized residential care and community reintegration support for individuals with acquired and traumatic brain injuries.

  • Advocacy & Family Support Center

    Supplies family navigation, support groups, educational seminars, and recreational events across the Berkshires.

Compiled from Berkshire County Arc’s own website and public filings. Last checked October 2, 2026. Something out of date? Send a correction.

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