The United Arc of Franklin & Hampshire Counties

The United Arc of Franklin & Hampshire Counties advocates for and supports individuals with intellectual and developmental disabilities and their families across more than 170 cities and towns in Western Massachusetts. Founded in 1951 by local families and headquartered in Turners Falls, the organization serves more than 2,000 people annually across Franklin, Hampshire, and Hampden Counties and the North Quabbin region, promoting community inclusion, ownership of choice, and independent living.

Family and youth services encompass comprehensive Family Support Centers located in Turners Falls and Holyoke, providing parent consultation, sibling support groups, educational navigation, and community respite resources. Specialized programs assist families raising children with complex medical or developmental needs, including dedicated support circles for grandparents raising grandchildren. The agency also coordinates inclusive after-school programs, weekend social clubs, and school vacation camps that nurture friendship and social confidence.

Community and adult services feature supported living assistance, transitional life planning, and self-advocacy leadership groups where individuals learn to assert their rights and shape community policy. The organization also delivers specialized health and wellness programs and crisis intervention supports. Individuals and family members can connect with regional intake coordinators by phone, while community supporters can get involved through local events, volunteer projects, and financial donations.